Question 1

Do you have virtual and in office sessions?

Accepted Answer

Currently we are offering mostly virtual sessions. Virtual sessions can be more convenient and provide positive results.Virtual Telehealth sessions can allow for this expression to occur in the comfort of your personal space.

The value of in-person therapy is valued and understood. That's why we are offering In person sessions  9-5p on Tuesdays.

Question 2

Where is your office located?

Accepted Answer

Our office is located at 111 Buck Rd Unit 300 suite 4 Huntingdon Valley PA 19006.

Question 3

What are you hours?

Accepted Answer

Sessions are scheduled as needed . We try our best to be accommodating to varying schedules and lifestyle demands. We will discuss the days and times that you may need during your initial call.

Question 4

How long are sessions?

Accepted Answer

Sessions are 50 minutes long whether they are virtual or in-person.

Question 5

What ages do you see?

Accepted Answer

We see adults, couples, teens and children.

Question 6

What is the session rate?

Accepted Answer

Our Rates are as follows:

50 minute individual sessions- $110.00
50 minute couples therapy sessions- $150.00
The session rates apply to in-person, phone, or virtual sessions

Question 7

Do You take Insurance?

Accepted Answer

We are currently in network with Allied Trades and Mental Health Consultants  (MHC). 
We are also in network with Aetna, United Healthcare, IBX, Highmark, and Cigna. Erica Holtz accepts Quest.

Question 8

How do I schedule an initial session?

Accepted Answer

Initial appointments can be scheduled by calling Erica Holtz, LMFT at 215-680-1183 or Genevieve powell LMFT at 267-269-0487, or email the owners at holtzpowell@yahoo.com. We will respond to requests within 24 hours.

Question 9

What is your cancellation policy?

Accepted Answer

When and if you need to reschedule, please call us as soon as possible. We hold hour long appointments, making it unavailable to another client, and it is customary to charge the full fee for late cancels, if less than 24 hours notice is provided, our policy is to charge the full session fee. All reschedules and cancellations can be confirmed through email, voicemail, or text. If you are a couple cancelling sessions, at times it is appropriate for one partner to meet with the therapist , this can be discussed during our sessions together.

Question 10

What occurs in sessions?

Accepted Answer

Sessions begin with a series of questions and information gathering with the therapist. We like to get to know you , or a couple as the case may be, by building rapport and gaining insight into the reasons for therapy. Therapy is a process of sharing, learning, healing, reflection, and understanding. The ebb and flow of this process is fluid and not linear so we encourage clients to be patient with themselves and the process. Sessions may focus on a myriad of things in your life like your childhood and past experiences, situations or events you find difficult, how you feel, how you behave, what you think about things, issues that have come up in previous sessions etc.

Question 11

How will I feel after Therapy?

Accepted Answer

t's common to feel a range of emotions after a session. For example, you might come out of your session feeling: relieved, if you've shared something important and felt heard and understood; energized, if you've started to understand something new about yourself or set yourself a new goal to work on; exhausted, if you've found the session challenging or hard work; frustrated, if you didn't get what you wanted out of your session or haven't felt heard or understood; upset or overwhelmed, if the session has brought up very painful or difficult memories or feelings. We encourage you to share any thoughts and feelings after and between sessions with your therapist.

Question 12

How do you accept payment ?

Accepted Answer

Payment is due at the time of service. Both self-pay and insurance clients are welcome. Accepted forms of payment include credit cards, debit cards, HSA/FSA cards, cash, electronic payments, and checks. Clients are responsible for any copays, deductibles, coinsurance, or balances not covered by insurance.

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