FREQUENTLY ASKED QUESTIONS

Do you have virtual and in office sessions?

Currently we are offering mostly virtual sessions. Virtual sessions can be more convenient and provide positive results.Virtual Telehealth sessions can allow for this expression to occur in the comfort of your personal space. The value of in-person therapy is valued and understood. That's why we are offering In person sessions 9-5p on Tuesdays.
Where is your office located?

Our office is located at 111 Buck Rd Unit 300 suite 4 Huntingdon Valley PA 19006.
What are you hours?

Sessions are scheduled as needed . We try our best to be accommodating to varying schedules and lifestyle demands. We will discuss the days and times that you may need during your initial call.
How long are sessions?

Sessions are 50 minutes long whether they are virtual or in-person.
What ages do you see?

We see adults, couples, teens and children.
What is the session rate?

Our Rates are as follows: 50 minute individual sessions- $110.00 50 minute couples therapy sessions- $150.00 The session rates apply to in-person, phone, or virtual sessions
Do You take Insurance?

We are currently in network with Allied Trades and Mental Health Consultants (MHC). We are also in network with Aetna, United Healthcare, and Cigna.
How do I schedule an initial session?

Initial appointments can be scheduled by calling Erica Holtz, LMFT at 215-680-1183 or Genevieve powell LMFT at 267-269-0487, or email the owners at holtzpowell@yahoo.com. We will respond to requests within 24 hours.
What is your cancellation policy?

When and if you need to reschedule, please call us as soon as possible. We hold hour long appointments, making it unavailable to another client, and it is customary to charge the full fee for late cancels, if less than 24 hours notice is provided, our policy is to charge the full session fee. All reschedules and cancellations can be confirmed through email, voicemail, or text. If you are a couple cancelling sessions, at times it is appropriate for one partner to meet with the therapist , this can be discussed during our sessions together.
What occurs in sessions?

Sessions begin with a series of questions and information gathering with the therapist. We like to get to know you , or a couple as the case may be, by building rapport and gaining insight into the reasons for therapy. Therapy is a process of sharing, learning, healing, reflection, and understanding. The ebb and flow of this process is fluid and not linear so we encourage clients to be patient with themselves and the process. Sessions may focus on a myriad of things in your life like your childhood and past experiences, situations or events you find difficult, how you feel, how you behave, what you think about things, issues that have come up in previous sessions etc.
How will I feel after Therapy?

t's common to feel a range of emotions after a session. For example, you might come out of your session feeling: relieved, if you've shared something important and felt heard and understood; energized, if you've started to understand something new about yourself or set yourself a new goal to work on; exhausted, if you've found the session challenging or hard work; frustrated, if you didn't get what you wanted out of your session or haven't felt heard or understood; upset or overwhelmed, if the session has brought up very painful or difficult memories or feelings. We encourage you to share any thoughts and feelings after and between sessions with your therapist.